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Privacy Policy

Last updated: 2025-12-09

Privacy Policy

Last updated: December 9, 2025

Introduction

This Privacy Policy describes how SelfHosted Consulting (“we”, “our”, or “us”) collects, uses, and protects your personal information when you use our consulting services and website.

Information We Collect

Information You Provide

When you use our services, we may collect:

  • Contact Information: Name, email address, phone number
  • Project Details: Technical requirements, infrastructure needs, project scope
  • Payment Information: Billing details (processed securely through third-party payment processors)
  • Communication Data: Messages, feedback, and consultation notes

Automatically Collected Information

When you visit our website, we automatically collect:

  • Technical Data: Browser type and version, operating system, IP address
  • Usage Data: Pages visited, time spent on pages, referring website
  • Device Information: Device type, screen resolution, language preferences

How We Use Your Information

We use your information to:

  • Provide Services: Deliver consulting sessions and create action plans
  • Communication: Respond to inquiries and provide project updates
  • Payment Processing: Process transactions and maintain billing records
  • Service Improvement: Analyze usage patterns to enhance our offerings
  • Marketing: Send occasional updates and newsletters (with your explicit consent)
  • Legal Compliance: Meet regulatory requirements and protect our rights

Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

  • Service Providers: Payment processors, email services, hosting providers
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In case of merger, acquisition, or asset sale

All third-party providers are contractually obligated to protect your data.

Data Security

We implement industry-standard security measures including:

  • Encrypted data transmission (SSL/TLS)
  • Secure data storage with access controls
  • Regular security audits and updates
  • Employee training on data protection

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain your personal information for:

  • Active Clients: Duration of service relationship plus 3 years
  • Inactive Clients: 3 years from last interaction
  • Legal Requirements: As required by applicable laws

You may request earlier deletion of your data at any time.

Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your data (“right to be forgotten”)
  • Portability: Receive your data in a structured, machine-readable format
  • Opt-Out: Unsubscribe from marketing communications
  • Objection: Object to certain data processing activities

To exercise these rights, contact us at: [email protected]

Cookies and Tracking

Our website uses:

  • Essential Cookies: Required for website functionality
  • Analytics: To understand how visitors use our site (anonymized)
  • Preferences: To remember your settings

You can control cookies through your browser settings.

Analytics

We use Umami Analytics, a privacy-focused, open-source analytics tool, to understand how visitors use our website. Umami is designed with privacy in mind:

  • No Cookies: Umami does not use cookies or track you across websites
  • No Personal Data: We do not collect personally identifiable information
  • Anonymized Data: All data is anonymized and aggregated
  • Self-Hosted: Analytics data is stored on our own servers, not shared with third parties
  • GDPR Compliant: Fully compliant with privacy regulations

Data Collected:

  • Page views and visit duration
  • Referral sources
  • Device type and browser (anonymized)
  • Geographic location (country/region level only)

For more information about Umami Analytics, visit umami.is.

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies.

Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect data from children.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or website notice. Continued use of our services constitutes acceptance of the updated policy.

Contact Us

For privacy-related questions or concerns:

This Privacy Policy is effective as of the date stated above and applies to all information collected by SelfHosted Consulting.